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FAQs for Tourists

Who should I complain to about my bad holiday experience?
Try Holiday Which or the National Consumer Council if you are based in the UK.

How do I put a community tourism destination in the new edition of Ethical Travel Guide / on your website?
Contact Tourism Concern for the questionnaire. However as we do not yet have a date for producing a new book. All projects listed in the guide had to complete the questionnaire and only those that fulfilled the criteria were included.

Do you have the list of tour operators who have signed up to your international guidelines for employing porters?
Yes, see the full list of tour operators with a porters policy in the Campaigns section.

Should I visit Burma? Is there any other country I should boycott and why?
Burma is the only country that Tourism Concern advocates not visiting. Read more about visitng Burma  in our news item on this topic.

Is there a fair trade mark for holidays? Are there any globally recognised accrediting bodies or forms of accreditation?
Tourism Concern is pioneering fair trade holidays but it will be a while before you can purchase a holiday with a fair trade mark. There are no internationally recognised accrediting bodies.

What is your definition of sustainable tourism? What principles or practices do you have in place to help achieve your approach on sustainable tourism?
Our approach is through fair trade tourism. We have developed the principles and criteria for fair trade in tourism, which is our approach to sustainable tourism.

How does child sex tourism affect tourism around the world?
ECPAT (End Child Prostitution and Trafficking) is an organisation that deals specifically with this issue. Please visit the ECPAT website.